Integrated Reliability

headset

HELP DESK SUPPORT SERVICE

ITS maintains a staffed, full service Help Desk with Remote Support capabilities and Service Ticketing. We offer the ability to call for service support and review ongoing service levels with ticket history reports to management.

earth

REMOTE ACCESS SOLUTIONS

Remote access to business systems are missions critical. ITS offers remote systems, VPN access and smart phone synchronization.

backup

BACKUPS AND SECURITY ANALYSIS

We plan for system crashes so you can concentrate on your business. We guarantee security, from data loss due to failures as well as threat analysis from outside and inside your organization.

startegy

STRATEGIC PLANNING

The best way to prevent system failures is to plan for equipment upgrades and replacements before they become obsolete. Built into our account management process is a plan to budget for purchases on a schedule that makes sense operationally and financially. We provide full life cycle management support for information systems and services.

shop

HARDWARE/SOFTWARE PROCUREMENT

Equipment purchases can be overwhelming. Lease options reduce business investment outlay to a minimal monthly business expense.

remote-access

WEB SOLUTIONS

Coordinate your online presence with website and online communications that augment and promote your business message.